MKX Limp Home Mode Due to a Defective ETB

Key Points

  • Electronic throttle body (ETB) problems are forcing Lincoln MKX sedans into "Limp Home" mode.
  • There are so many ETB complaints and warranty claims that replacement parts are often on national backorder.
  • Ford issued a "customer satisfaction campaign" in 2014 for a small number of affected owners, prompting lawsuits.
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#engine #technology #lawsuit

This post originally appeared on fordproblems.com

Back in the day, there was a cable connecting the accelerator pedal to the throttle. If that cable snapped, well, you were up a certain creek without a paddle. But at least you knew what it was.

Nowadays every system in your vehicle is controlled by some sort of computer, including the ETB (sometimes called an electronic throttle control (ETC)). The ETB uses data from sensors to control the position of the throttle valve, which in turn manages the amount of air entering the engine.

What is "Limp Home" Mode?

"Limp Home" happens where there's a problem in the logic of a car's computer, such as the ETB.

If the ETB can't figure out what's going on, you can go from cruising down the highway to desperately trying to use what momentum you have left to find a safe place to pull off.

"Limp home" is self-preservation. The vehicle will no longer accelerate above a pre-defined value set by the automaker. The goal is simply to give you the minimal amount you need to find a mechanic.

"I had just started up a long bridge in heavy traffic when the Explorer suddenly lost power, the check engine light and wrench light came on. I was able to drive at very low speed into a lane under construction. I eventually had to be escorted off the bridge at the same low speed by a Port Authority police car."

Lincoln owners have reported that throttle body related issues come back with trouble codes P2111 and P2112.

A Parts Delay

ETB problems are very common with Ford and Lincoln vehicles and, because of that, the parts are often back-ordered and the average wait time is three weeks.

Because the cars can sometimes come back to life after stopping and starting the engine a few times, mechanics will often send you home and tell you to wait for the replacement ETB to come in. Of course, that means you're at risk of this happening again. In that case, it's worth asking about a rental car.

The Recall That Wasn't

In October 2012, the North Carolina Consumers Council (NCCC) petitioned the government to look into throttle body failures in the 2005-2012 Ford Escape. It was one of the first instances where ETB "limp home" problems were reported.

The petition referenced TSBs Lincoln had previously released (TSB 08-18-2 and TSB 09-23-5) that discussed "drive-away hesitation and loss of RPM on deceleration." The TSBs pointed to possible problems in the Powertrain Control Module (PCM) and electronic throttle body (ETB).

The National Highway Traffic Safety Administration (NHTSA) agreed to open an investigation in February 2013. The investigation focused on engines stalling or surging, followed by a sudden loss of power.

The investigation covered the 2009-2010 Ford Escape/Escape Hybrid, 2010-2011 Ford Fusion, 2009-2010 Mercury Mariner/Mariner Hybrid, and the 2010-2011 Mercury Milan.

Ford Motor Company's "Customer Satisfaction" Campaign

During the investigation, Ford found nearly 60,000 warranty claims related to throttle body problems and determined there was an electrical connectivity problem in the ETB.

Ford opened up "customer satisfaction program (13N03)" instead of issuing a recall for those ETB problems. The program extended the ETB warranty up to 10 years / 150,000 miles from the warranty start date of certain vehicles with 2.5L and 3.0L engines.

It was enough to satisfy NHTSA, who closed their investigation. But it did little to satisfy most customers.

Why Didn't NHTSA Recall Lincoln's ETB?

An extended warranty is nice and all, but it means consumers have to wait for their ETBs to break before they can get them replaced. That leaves drivers at risk of sudden acceleration or deceleration in dangerous driving scenarios.

NHTSA's role is to "set and enforce safety performance standards for motor vehicles", but in this case they've dropped the ball. Preventive means could have been taken to prevent future incidents with Lincoln's defective ETB, but instead we're left with Ford's reactionary program.

The Lawsuits Come Limping In

By October 2016 Ford was hit with their first throttle body lawsuit by owners of 3.7-liter Ti-VCT engines.

"Plaintiffs Janis Benkle and John Kovak say the affected Ford and Lincoln vehicles are equipped with 3.7-liter Ti-VCT engines with Delphi Gen 6 electronic throttle bodies that experience electrical problems with the powertrain control modules."

The lawsuit named the 2011-2015 Ford F-150, Edge, Mustang, and the 2011-2015 Lincoln MKX.

Lawsuits Regarding This Problem

Lawsuits about this problem have already been filed in court. Many times these are class-action suits that look to cover a group of owners in a particular area. Click on the lawsuit for more information and to see if you're eligible to receive any potential settlements.

  • Silvia Franco, et al, v. Ford Motor Company.

    Case Filed
    1. Case Filed

      A Ford and Lincoln sudden deceleration lawsuit alleges a host of vehicles have defective electronic throttle body control systems that cause the vehicles to suddenly and dangerously lose power.

    Class Vehicles
    • 2011-2014 Mark LT (3.5L/3.7L)
    • 2011-2016 MKX (3.7L engine)
    • 2013-2016 MKZ (3.7L engine)
    • 2013-2016 MKT (3.7L engine)
    • 2013-2015 MKS (3.7L engine)
    Location
    California
  • Janis Benkle, et al. v. Ford Motor Company.

    Case Filed
    1. Case Filed

      Plaintiffs Janis Benkle and John Kovak say the affected Ford and Lincoln vehicles are equipped with 3.7-liter Ti-VCT engines with Delphi Gen 6 electronic throttle bodies that experience electrical problems with the powertrain control modules.

    Class Vehicles
    • 2011-2015 MKX
    Location
    California

Generations Where This Problem Has Been Reported

This problem has popped up in the following Lincoln generations.

Most years within a generation share the same parts and manufacturing process. You can also expect them to share the same problems. So while it may not be a problem in every year yet, it's worth looking out for.

  1. 1st Generation MKX

    Years
    2007–2015
    Reliability
    21st of 24
    PainRank
    6.95
    Complaints
    156
    Continue Front 3/4 view of a MKX

OK, Now What?

Maybe you've experienced this problem. Maybe you're concerned you will soon. Whatever the reason, here's a handful of things you can do to make sure it gets the attention it deserves.

  1. File Your Complaint

    CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. Major class action law firms use this data when researching cases.

    Add a Complaint
  2. Notify CAS

    The Center for Auto Safety (CAS) is a pro-consumer organization that researches auto safety issues & often compels the US government to do the right thing through lobbying & lawsuits.

    Notify The CAS
  3. Report a Safety Concern

    The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. Their focus is on safety-related issues.

    Report to NHTSA